SHIPPING METHODS:

GERMANY 4,50€ 1-2 working days (DHL) Insured shipping with tracking number
EU AUSTRIA 7,49€ 1-3 working days (DHL) Insured shipping with tracking number
EU STATES 7,49€ 2-5 working days Insured shipping with tracking number
NON-EU STATES 12,99€ 5-10 working days Insured shipping with tracking number

 

CUSTOMS DUTIES:

When shipping to countries outside the EU, the customer bears any customs duties and any export and import fees that may arise.

DELIVERY:

All items available in stock are usually dispatched within 24 hours. If not all items are in stock and accordingly marked “not currently available” in the ordering process, delivery times of up to four weeks can be expected.

DAMAGED SHIPMENTS:

Please make absolutely sure that you receive an undamaged package from the deliverer. If necessary, open it in the presence of the deliverer. Please do not accept a torn or obviously opened shipment, otherwise you have tacitly confirmed receipt in perfect condition. If in doubt, take a picture of the consignment as it is handed over, and please write down the name of the deliverer.